Reliable communication for demanding mining environments

Norphonic Heavy Duty VoIP Telephones provide reliable two-way communication in demanding underground mining environments, supporting production, safety and emergency response.

Industry context

Communication in mining

The success of a mining operation depends on effective two-way communication. Reliable communication helps maximise production, prevent disruptions and support the safety of mining workers. Norphonic VoIP mining telephones are designed for demanding underground environments and can be integrated into existing IP networks.

Kay challenges

Harsh environments

Underground mines can be exposed to extreme temperatures, dust, water, humidity, grime and corrosion.

Safety and reliability

Reliable communication is essential for daily operations, emergency situations and mine rescue efforts.

Remote locations

Underground mining areas can extend several kilometres below the surface, with long horizontal tunnels and remote working areas.

how it works

How communication is deployed in mining

A typical underground mining communication system can combine robust VoIP telephones, signalling systems and leaky feeder communications. Norphonic telephones can be connected along a fibre optic network, either in a line to a PBX or in a circle formation for network redundancy. Telephones can also be installed in refuge bays and alongside signalling systems.

solution

Communication designed for mining

Norphonic Heavy Duty VoIP Telephones are built for extreme temperatures, humid and dirty environments. The IP65 telephone has a durable aluminium casing resistant to rust, condensation and corrosion, with a hook switch designed without moving parts. Self-monitoring, fault checking and remote maintenance help reduce downtime and maintenance costs.

Where are the thelephones used?

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Underground communication

Reliable voice communication between miners, working areas and the central control room.

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Refuge bays

Telephones can be installed in underground refuge bays used during emergency evacuation situations.

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Signalling & elevator communication

Telephones can be installed alongside signalling systems to provide communication with elevator operators at surface level.

integration

Norphonic VoIP mining telephones can use existing Ethernet and IP infrastructure and connect to IP-based PBX systems using open SIP standards. The system also supports QoS, remote management and monitoring through SNMP and Modbus, with integration into SCADA and other existing IT infrastructure.

Mining

products

Proven in real-world environments

Konkola Copper Mine

Norphonic VoIP Mining Telephones were installed at Konkola Copper Mine in Zambia to improve underground communication, support worker safety and increase production efficiency.

View case study

Need help choosing the right product?

Not sure which solution best fits your environment or communication needs? Our team can help you identify the right Norphonic telephone and configuration for your application.

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